Two MacDonnell Road, Hong Kong

Guest Services Officer

Location: One Sunland Serviced Suites managed By Lanson Place

One Sunland Serviced Suites managed by Lanson Place is the first high-end serviced apartment serving the booming Waigaoqiao Free Trade Zone in Shanghai. The property is located close to Zhouhai Road Station of Metro Line 6, offering excellent links to the heart of Shanghai city. It consists of 188 spacious units, including studios to expansive three-bedroom suites, providing a contemporary home-from-home accommodation. Other features of the property include landscaped gardens, residents lounge, and a wide range of family-friendly facilities.

We are currently in the process of engaging suitable candidates for the following position:

Guest Services Officer

Responsibilities

  • Ensure smooth check-in and check-out experiences for guests.
  • Strict implementation of the checkout and financial procedures.
  • Liaise with relevant departments in handling guest enquiries and complaints with professional attitude and skill.
  • Offer accurate messages and wake-up service.
  • Offer Valet mail, express mail, parcels and other service.

 

Requirements

  • Over 1 year relevant working experience, preferable in serviced apartment
  • Good command of English and telephone skills
  • Good communication skill
  • Mature and customer-oriented personality

 

To the successful candidates, we offer a competitive salary and benefits package. Please send your resume with expected salary and picture to:

Email Contact: vivi.su@lansonplace.com


  • Accepted file types: pdf.