Your Lifestyle Experts

The Lanson Place Experience – My Life My Style

“The freedom to immerse yourself in a foreign culture begins with a sense of comfort. Find yours in the understated elegance and serenity of Lanson Place.”

 


Manuel Staerkle

Manuel Staerkle

Guest Services Manager
Lanson Place Jinlin Tiandi Services Residences

“Guest Service starts when a new resident comes for apartment viewing and ends with the final departure day.”
Email: manuel.staerkle@lansonplace.com

Stephanie Yeoh

Stephanie Yeoh

Front Office Manager
Lanson Place Bukit Ceylon Serviced Residences

“The way to a customer’s heart is much more than a loyalty program, here is a powerful yet simple rule: always give people more than they expect.”
Email: stephanie.yeoh@lansonplace.com

Louis Victor Strub Edelist

Louis Victor Strub Edelist

Guest Services Manager
Lanson Place Jin Qiao Serviced Residences

“According to me service is a matter of passion. I like my work, I like to give importance to the details, because that’s what make a difference in the hospitality business.”
Email: louisvictor.strubedelist@lansonplace.com

Andrew Leung

Andrew Leung

Chief Concierge
Lanson Place Hotel, Hong Kong

“A positive ‘can do’ work attitude is a key element to succeed. Also a person who has a positive work attitude always smiles and laughs from the heart.”
Email: andrew.leung@lansonplace.com

Benson Soo

Benson Soo

Head of Guest Experience and Room Operation
Lanson Place Hospitality Management Limited

“Guests may not remember what you said and what you did, but they will never forget how you've made them feel.  Always go beyond with unexpectedness and keep our guests in awe. We are not merely service providers, we are experience and memory creators.”
Email: benson.soo@lansonplace.com

James Cheung

James Cheung

Assistant Manager – Lifestyle Service
Lanson Place Hospitality Management Limited

“Each day is a brand new challenge. We should never say no before we try our very best to provide attentive service to our guests.”
Email: james.cheung@lansonplace.com

Cindy Pan

Cindy Pan

Guest Service Manager
Aroma Garden Serviced Suites by Lanson Place

“At Lanson Place, we provide personalized service in a retreat haven for every resident, so that they can de-stress, relax and enjoy the home comfort after a long day.”
Email: cindy.pan@lansonplace.com

Arden Kung

Arden Kung

Guest Service Manager
Two MacDonnell Road

“Service is intangible, yet it is so powerful to either make or ruin someone's day. Here at Two MacDonnell Road, we delight our guests every day by serving from the heart.”
Email: gs@mr2.com.hk

Trament Teh

Trament Teh

Assistant Guest Services Manager
Lanson Place Winsland Serviced Residences

"The success of excellent guest services is the sum of all small efforts, repeated day in and day out as the quality of the experience will be remembered long after the price has been forgotten."
Email: trament.teh@lansonplace.com

Ivan Ye

Ivan Ye

Guest Services Manager
Parkside Serviced Suites by Lanson Place

“Guest service is about treating residents as our own family and serving them whole-heartedly. Always be ready to anticipate guests’ needs and respond in a timely manner.”
Email: ivan.ye@lansonplace.com

Evonne Loi

Evonne Loi

Front Office Manager
Ambassador Row Hotel Suites by Lanson Place

“Guest service is not only limited to being friendly and attentive, but also about having a positive attitude and willing to go out of your way to help guests."
Email: evonne.loi@lansonplace.com

Tim Hu

Tim Hu

Guest Services Manager
One Sunland Serviced Suites managed by Lanson Place

"We are committed in creating a memorable experience for our residents by providing comfortable and personalized services."
Email: tim.hu@lansonplace.com