Two MacDonnell Road, Hong Kong

Guest Services Officer

Location: Two MacDonnell Road, Hong Kong

Lanson Place is a wholly-owned subsidiary of Wing Tai Properties Limited currently managing 11 high-end hotels and serviced residences in Shanghai, Chengdu, Kuala Lumpur, Singapore and Hong Kong.
If you are energetic, enthusiastic and passionate about the hotel industry and willing to develop a career with a luxury serviced residences, we are sure Lanson Place is where you see your future.
We are currently in the process of engaging suitable candidates for the following position:

Guest Services Officer


  • Process all check-in and check-out procedures in an effective and efficient way;
  • Provide quality service and handle guests’ enquiries & complaints;.
  • Achieve the high level of guests satisfaction with courteous and friendly manner;
  • Ensure the cross-departmental communication in order to handle both guest and operational issues effectively;
  • Handle other daily departmental operation issues.



  • Diploma or above in Hospitality Management or related disciplines;
  • Minimum 1 years’ relevant experience in Hotel Industry;
  • Service-oriented with sound knowledge in Front Office Operation;
  • Self-motivated, independent, strong interpersonal and communications skills;
  • Good command of both written and spoken Cantonese, English and Mandarin;
  • Able to work on shift;
  • Immediate available is highly preferred;
  • Fresh graduate will also be considered.


We offer a competitive remuneration package and full range of benefits including year-end bonus, annual leave and medical plan.
Interested parties, please send Resume with availability and expected salary to
Information provided by applicants will be treated in the strictest confidence and used for recruitment purposes only.

  • Accepted file types: pdf.